Terms and Conditions

Please read these Terms & Conditions carefully before accessing or using the website operated by BEYONDBITS FANTASTIC SDN BHD. These Terms & Conditions govern Your access to and use of the Service and the purchase of Goods through the Website.

By accessing, browsing, registering an account, placing an Order, making a purchase, or otherwise using the Service, You acknowledge that You have read, understood, and agreed to be bound by these Terms & Conditions.

If You do not agree with these Terms & Conditions, You should discontinue using the Service.

Definitions

For the purposes of this Terms & Conditions:

• “Company” (referred to as either “the Company”, “We”, “Us” or “Our”) refers to BEYONDBITS FANTASTIC SDN BHD.
• “Goods” refers to the items offered for sale on the Service, including but not limited to cables, chargers, keyboards, mice, mouse pads, desk pads, and other computer accessories or related products.
• “Orders” means a request by You to purchase Goods from Us.
• “Service” refers to the BEYONDBITS FANTASTIC SDN BHD website, accessible from https://beyondbitsfantastic.online/.
• “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
• “Website” means the Service and all webpages, content, functions, features, and services made available by the Company through the Service.
• “Content” means all text, images, graphics, photographs, product descriptions, specifications, logos, trademarks, designs, videos, software, and other materials displayed on the Service.

1. Acceptance of Terms

These Terms & Conditions constitute an agreement between You and BEYONDBITS FANTASTIC SDN BHD regarding Your use of the Service and purchase of Goods.

By using the Service, You confirm that:

• You have read these Terms & Conditions;
• You understand these Terms & Conditions;
• You agree to comply with these Terms & Conditions;
• You will provide accurate information when required;
• You will use the Service only for lawful purposes; and
• You will comply with all applicable Malaysian laws and regulations.

If You do not agree to any provision of these Terms & Conditions, You must not use the Service or place an Order.

2. About the Company

BEYONDBITS FANTASTIC SDN BHD operates an online retail business offering computer accessories and related products.

Our Goods may include:

• Cables;
• Chargers;
• Charging accessories;
• Keyboards;
• Computer mice;
• Mouse pads;
• Desk pads;
• Computer accessories;
• Connectivity accessories; and
• Other related products made available through the Service.

Our business contact details are:

Company Name: BEYONDBITS FANTASTIC SDN BHD
Website: https://beyondbitsfantastic.online/
Email: beyondbits-fantastic@outlook.com
Contact Number: +6011-2343 0274
Address: NO. 163, JALAN PUTRA D, TAMAN PUTRA & TAMAN PUTRA (II), 09000 KULIM, KEDAH, MALAYSIA

We reserve the right to modify, add, remove, replace, or discontinue any Goods or Service features at any time.

3. Eligibility

You must have the legal capacity to enter into a binding agreement under applicable law to use the Service and place an Order.

By placing an Order, You represent that the information You provide is accurate and complete.

We reserve the right to refuse service, suspend an account, or cancel an Order where We reasonably believe that the Service is being used unlawfully, fraudulently, abusively, or in violation of these Terms & Conditions.

4. Product Information

We make reasonable efforts to ensure that Product information displayed on the Website is accurate and up to date.

Product information may include:

• Product name;
• Product description;
• Product specifications;
• Dimensions;
• Compatibility information;
• Technical features;
• Colour;
• Material;
• Images;
• Quantity;
• Price; and
• Other relevant information.

However, minor differences may occur between the Product displayed on the Website and the actual Product received.

Such differences may result from:

• Manufacturer packaging changes;
• Product revisions;
• Lighting conditions;
• Screen settings;
• Photography;
• Colour display differences; or
• Other circumstances beyond Our reasonable control.

Where a Product has different versions or specifications, You should carefully review the Product information before placing an Order.

5. Product Compatibility

For computer accessories such as cables, chargers, keyboards, mice, mouse pads, desk pads, and other electronic accessories, compatibility may vary depending on the device, operating system, port, connector, hardware configuration, power requirements, and other technical factors.

You are responsible for checking the compatibility of a Product with Your device or equipment before placing an Order.

Where compatibility information is provided on the Website, You should carefully review that information before purchasing.

The Company does not guarantee compatibility with every device unless compatibility is expressly stated.

If You are uncertain about compatibility, You should contact Us before placing an Order.

6. Cables and Chargers

Cables and chargers may have different technical specifications, including:

• Connector type;
• Charging protocol;
• Power output;
• Voltage;
• Current;
• Data transfer capability;
• Cable length;
• Device compatibility; and
• Other technical characteristics.

You are responsible for ensuring that the Product selected is appropriate for Your intended use.

You should follow the manufacturer’s instructions and safety information supplied with the Product.

Do not use a charger, cable, adapter, or other electrical accessory if it appears damaged, frayed, cracked, exposed, overheated, or otherwise unsafe.

7. Safe Use of Electronic Accessories

You should use electronic Goods according to the manufacturer’s instructions and intended purpose.

You should not modify, dismantle, alter, repair, or misuse a Product unless such action is expressly permitted by the manufacturer.

The Company is not responsible for damage caused by:

• Improper use;
• Incorrect installation;
• Unauthorised modification;
• Physical damage;
• Liquid exposure;
• Electrical damage;
• Use with incompatible equipment;
• Failure to follow manufacturer instructions; or
• Other misuse attributable to the customer.

Nothing in these Terms & Conditions excludes any liability that cannot legally be excluded.

8. Product Availability

All Goods displayed on the Service are subject to availability.

The display of a Product does not guarantee that the Product will remain available when You place an Order.

We reserve the right to:

• Limit quantities;
• Temporarily remove Goods;
• Discontinue Goods;
• Update Product specifications;
• Replace Goods with updated versions; or
• Cancel an Order where a Product is unavailable.

If a Product becomes unavailable after You place an Order, We may contact You regarding the available options.

9. Product Prices

All prices displayed on the Website are stated in Malaysian Ringgit (MYR), unless otherwise specified.

We make reasonable efforts to ensure that prices are accurate.

However, pricing errors may occur due to:

• Technical errors;
• Human error;
• System errors;
• Supplier price changes;
• Incorrect data entry; or
• Other circumstances.

If an obvious pricing error occurs, We reserve the right to correct the price and contact You before fulfilling the Order.

Where appropriate, You may be given the option to proceed with the Order at the corrected price or cancel the Order.

10. Promotions and Discounts

The Company may offer promotional prices, discounts, vouchers, bundle deals, or other special offers from time to time.

Each promotion may be subject to separate conditions, including:

• Validity periods;
• Minimum purchase requirements;
• Maximum discount amounts;
• Product restrictions;
• Quantity restrictions;
• Customer eligibility;
• Usage limits; and
• Other promotional requirements.

Unless expressly stated otherwise, promotions cannot be exchanged for cash.

We reserve the right to modify, suspend, or terminate a promotion where permitted by applicable law.

11. Placing an Order

You may place an Order by selecting the desired Goods and completing the checkout process through the Service.

Before submitting an Order, You should carefully review:

• Product name;
• Product variant;
• Quantity;
• Price;
• Delivery address;
• Contact information;
• Payment information; and
• Other Order details.

You are responsible for ensuring that all information submitted during checkout is accurate.

12. Order Acceptance

Submitting an Order does not automatically guarantee acceptance by the Company.

An Order may be subject to:

• Product availability;
• Payment confirmation;
• Pricing verification;
• Fraud prevention checks;
• Delivery availability; and
• Other operational considerations.

We reserve the right to accept or reject an Order where reasonably necessary.

An Order will generally be considered accepted once We confirm the Order and/or begin processing it, subject to these Terms & Conditions and applicable law.

13. Order Cancellation

If You wish to cancel an Order, You should contact Us as soon as possible.

Cancellation may only be possible before the Order has been processed, packed, or dispatched.

Once an Order has entered the fulfilment or delivery process, cancellation may no longer be available.

Where cancellation is accepted, any applicable refund will be processed according to Our applicable refund procedures.

14. Payment

You agree to provide accurate and valid payment information when placing an Order.

Payment must be successfully completed through an available payment method before an Order can normally be processed.

We reserve the right to decline or cancel an Order where:

• Payment fails;
• Payment information is invalid;
• A transaction appears fraudulent;
• A payment is reversed;
• A payment dispute occurs; or
• Other payment-related issues arise.

You must not use another person’s payment method without proper authorisation.

15. Delivery

Orders will be delivered according to the Company’s applicable Shipping Policy.

Delivery timeframes are estimates unless expressly stated otherwise.

Delivery may be affected by:

• Courier delays;
• Public holidays;
• Weather;
• Traffic;
• Natural disasters;
• Incorrect delivery information;
• Failed delivery attempts;
• High order volumes;
• Remote delivery locations; or
• Other circumstances beyond Our reasonable control.

You are responsible for providing an accurate and complete Delivery Address.

16. Shipping Policy

The Company’s Shipping Policy forms part of these Terms & Conditions.

You should review the Shipping Policy before placing an Order for information regarding:

• Delivery coverage;
• Delivery timeframes;
• Shipping charges;
• Courier arrangements;
• Delivery restrictions;
• Tracking;
• Failed deliveries; and
• Other shipping matters.

17. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are subject to the Company’s applicable Return, Refund and Exchange Policy.

Goods may be eligible for a return, refund, replacement, or exchange where applicable, including where:

• The wrong Product was sent;
• The Product materially differs from the advertised information;
• The Product is defective or damaged upon delivery; or
• Another circumstance qualifies under the applicable policy.

Customers should review the applicable Return, Refund and Exchange Policy before purchasing.

Nothing in these Terms & Conditions is intended to exclude mandatory rights provided under Malaysian law.

18. Inspection of Goods

You should inspect Goods as soon as reasonably possible after receiving them.

If You believe that a Product is damaged, defective, incorrect, or otherwise not in accordance with Your Order, You should contact Us promptly.

We may request:

• Photographs;
• Videos;
• Order details;
• Product information;
• Packaging information;
• Courier information; or
• Other supporting Evidence.

19. Warranty and Manufacturer Support

Certain Goods may be supplied with a manufacturer’s warranty or other warranty coverage.

Where a manufacturer’s warranty applies, the warranty may be subject to the manufacturer’s separate terms and conditions.

The Company does not guarantee that every Product will have a manufacturer’s warranty unless expressly stated on the Product page or accompanying documentation.

You should retain relevant invoices, Order confirmations, warranty documents, and Product packaging where necessary to support a warranty claim.

20. User Accounts

Certain features of the Service may require You to create an account.

You are responsible for:

• Providing accurate information;
• Maintaining the confidentiality of Your login credentials;
• Protecting Your account;
• Updating Your information when necessary; and
• All activities conducted through Your account.

You should notify Us promptly if You believe that Your account has been accessed without authorisation.

We reserve the right to suspend or terminate accounts that violate these Terms & Conditions.

21. User Responsibilities

When using the Service, You agree to:

• Provide accurate information;
• Use the Website lawfully;
• Use Goods according to their intended purpose;
• Follow applicable manufacturer instructions;
• Make legitimate purchases;
• Maintain the security of Your account;
• Comply with applicable laws; and
• Respect the rights of the Company and other users.

22. Prohibited Activities

You must not use the Service to:

• Commit fraud;
• Conduct unlawful transactions;
• Impersonate another person;
• Submit false information;
• Interfere with Website operations;
• Attempt unauthorised access;
• Introduce malware or harmful code;
• Scrape or copy Website Content without permission;
• Abuse promotional offers;
• Manipulate Product reviews;
• Use automated systems to interfere with the Website;
• Damage or disrupt the Service; or
• Engage in any activity that violates applicable law.

We reserve the right to take appropriate action against violations of these restrictions.

23. Intellectual Property

All intellectual property rights in the Service and its Content belong to the Company or the applicable third-party rights holder.

This may include:

• Company logos;
• Trademarks;
• Website designs;
• Graphics;
• Photographs;
• Product descriptions;
• Text;
• Layouts;
• Icons;
• Videos;
• Software; and
• Other Website Content.

You may use the Website for personal and lawful purposes.

You must not reproduce, copy, distribute, modify, publish, sell, license, or commercially exploit Website Content without Our prior written permission, except where permitted by law.

24. Product Images

Product images displayed on the Website are provided for illustration and identification purposes.

Actual Products may differ slightly due to:

• Manufacturer packaging updates;
• Product revisions;
• Lighting;
• Photography;
• Screen settings; or
• Other visual factors.

A minor visual difference does not necessarily mean that the Product is incorrect or defective.

25. Third-Party Links

The Service may contain links to third-party websites or services.

Third-party links may be provided for convenience.

The Company does not control or guarantee the accuracy, availability, security, or privacy practices of third-party websites.

Your use of third-party services may be subject to their own terms and policies.

26. Website Availability

We aim to maintain the availability and functionality of the Website.

However, We do not guarantee that the Service will always be:

• Available;
• Uninterrupted;
• Error-free;
• Secure;
• Free from technical problems; or
• Available at all times.

The Website may occasionally be unavailable due to maintenance, updates, technical problems, server issues, security incidents, internet disruptions, or other circumstances beyond Our reasonable control.

27. Website Content

We make reasonable efforts to ensure that information published on the Website is accurate.

However, errors or omissions may occur.

We reserve the right to correct, update, modify, or remove Website Content at any time.

This may include:

• Product information;
• Specifications;
• Prices;
• Availability;
• Promotions;
• Images; and
• Other Content.

28. Technical Information

Product specifications may be provided by manufacturers, suppliers, distributors, or other third parties.

While We make reasonable efforts to present such information accurately, technical specifications may change without prior notice.

You should review the manufacturer’s specifications and instructions where necessary, particularly for Products involving electrical power, charging, connectivity, or device compatibility.

29. Electrical and Charging Products

Chargers, cables, adapters, and other electrical accessories should be used carefully.

You should:

• Use Products according to their intended purpose;
• Check voltage and power requirements;
• Use compatible equipment;
• Follow manufacturer instructions;
• Keep Products away from liquids where applicable;
• Avoid using visibly damaged Products; and
• Stop using a Product if it becomes unusually hot, damaged, or otherwise unsafe.

The Company is not responsible for damage resulting from improper use, unauthorised modification, incompatible equipment, misuse, or failure to follow applicable instructions, subject to any liability that cannot legally be excluded.

30. Limitation of Liability

To the fullest extent permitted by applicable law, the Company shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from Your use of the Service or purchase or use of Goods.

This may include, where legally permitted:

• Loss of profits;
• Loss of business;
• Loss of data;
• Loss of anticipated savings;
• Loss of opportunity; or
• Other indirect or consequential losses.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under applicable Malaysian law.

31. Force Majeure

The Company shall not be responsible for delays, interruptions, or failures to perform its obligations where such circumstances arise from events beyond Our reasonable control.

Such events may include:

• Natural disasters;
• Floods;
• Fires;
• Severe weather;
• Epidemics or pandemics;
• Government restrictions;
• Strikes;
• Civil disturbances;
• War;
• Terrorism;
• Power failures;
• Internet disruptions;
• Transportation disruptions;
• Courier failures;
• Supply shortages;
• System failures; or
• Other circumstances beyond Our reasonable control.

We will make reasonable efforts to resume normal operations as soon as practicable.

32. Privacy

Your use of the Service may involve the collection and processing of Personal Data.

The Company’s handling of Personal Data is governed by Our Privacy Policy.

By using the Service, You acknowledge that You have read and understood the applicable Privacy Policy.

33. Communications

By placing an Order or contacting Us, You agree that We may communicate with You regarding:

• Order confirmations;
• Payment;
• Delivery;
• Product availability;
• Returns;
• Refunds;
• Exchanges;
• Customer support; and
• Other matters relating to Your transaction.

Where permitted by law and where appropriate consent has been obtained, We may also send promotional communications.

You may contact Us to request that promotional communications be stopped.

34. Reviews and Feedback

If You submit a Product review, comment, testimonial, photograph, or other feedback through the Service, You agree that the content should be truthful, accurate, lawful, and not misleading.

You must not submit content that:

• Is fraudulent;
• Contains unlawful material;
• Infringes another person’s intellectual property;
• Contains malicious software;
• Is defamatory;
• Contains unnecessary personal information; or
• Is otherwise inappropriate.

We reserve the right to remove or refuse content that violates these requirements.

35. Account Suspension and Termination

We may suspend or terminate Your account or access to the Service where We reasonably believe that You:

• Have violated these Terms & Conditions;
• Have engaged in fraudulent activity;
• Have abused the Service;
• Have provided false information;
• Have engaged in unlawful activity; or
• Have otherwise misused the Service.

Termination does not affect rights or obligations that arose before termination.

36. Changes to These Terms & Conditions

We reserve the right to modify or update these Terms & Conditions from time to time.

Changes may be made due to:

• Changes in Our business;
• Changes to the Service;
• Changes in Products;
• Changes in applicable laws;
• Changes in payment or delivery arrangements;
• Security requirements; or
• Other operational reasons.

The latest version will be published on the Website with an updated revision date.

Your continued use of the Service after changes are published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

37. Severability

If any provision of these Terms & Conditions is determined to be invalid, illegal, or unenforceable, that provision shall be modified or interpreted to the minimum extent necessary to make it valid and enforceable where legally possible.

The remaining provisions shall continue in full force and effect.

38. Waiver

If We fail to enforce any provision of these Terms & Conditions, this shall not constitute a waiver of Our right to enforce that provision in the future.

Any waiver must be expressly provided by the Company in writing to be effective.

39. Entire Agreement

These Terms & Conditions, together with the Company’s applicable Privacy Policy, Shipping Policy, Return, Refund and Exchange Policy, and any other policies expressly incorporated into them, constitute the entire agreement between You and the Company regarding Your use of the Service and purchase of Goods.

They supersede any prior agreements, communications, or understandings relating to the same subject matter, except where otherwise required by law.

40. Assignment

You may not assign, transfer, or otherwise dispose of Your rights or obligations under these Terms & Conditions without Our prior written consent.

The Company may assign or transfer its rights and obligations as part of a merger, acquisition, restructuring, sale of assets, or other lawful business transaction.

41. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia.

Any dispute, controversy, or claim arising out of or relating to these Terms & Conditions, Your use of the Service, or Your purchase of Goods shall be subject to the applicable jurisdiction of the courts of Malaysia.

Nothing in these Terms & Conditions prevents You from relying on any mandatory rights, protections, or remedies available under applicable Malaysian law.

42. Compliance with Malaysian Law

The Company operates in Malaysia and intends for its Service and business operations to comply with applicable Malaysian laws and regulations.

You agree to comply with all applicable laws and regulations when accessing the Service, purchasing Goods, and using the Goods.

Nothing in these Terms & Conditions is intended to remove, restrict, or reduce any statutory rights or protections that cannot legally be excluded.

43. Contact Us

If You have any questions, concerns, complaints, or enquiries regarding these Terms & Conditions, Your Order, the Goods, or the Service, You may contact Us using the following information:

BEYONDBITS FANTASTIC SDN BHD

Address:
NO. 163, JALAN PUTRA D,
TAMAN PUTRA & TAMAN PUTRA (II),
09000 KULIM, KEDAH, MALAYSIA

Email: beyondbits-fantastic@outlook.com
Contact Number: +6011-2343 0274
Website: https://beyondbitsfantastic.online/

We will make reasonable efforts to respond to enquiries and assist You with matters relating to the Service and Your Orders.

By continuing to access or use the Service, You acknowledge that You have read, understood, and agreed to these Terms & Conditions.